Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the product, you can return or exchange any purchase within 15 days after your item was received. We will refund back the money, provided the articles come with all packaging intact and in a re-sale able condition. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our products, clients have the liberty to cancel their products and request a refund from us. Our Policy for the cancellation and refund will be as follows: 


Cancellation Policy 


For Cancellations, Log in to your Starina account and go to Your Orders. You will find an option to Cancel your Order. Customer can cancel the order within 15 days and refund will be initiated within 3-5 days once we receive the return. 


Return Policy


We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund. You can return or exchange any purchase within 15 days after your item was received and refund will be processed within 3-5 working days. However, Custom orders cannot be returned or exchanged. Email us at contact@starina.in or WhatsApp us on +918800305037 with your order number and the piece you wish to return and we will process your request instantly.

Please note- If you are a COD customer, COD charges of INR 100 will not be refunded.  

 

Refund Policy

Please note- If you are a COD customer, COD charges of INR 100 will not be refunded.

In case of dissatisfaction, we provide refund within 3-5 business days once we accept the return. 
All refunds are made directly to your bank account. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us from our Contact Us page.